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Caller ID Services

Do You Know Who’s Calling?

Find out the name and the number of who’s calling with Caller ID from Big Bend Telephone Company: only $6.50 a month for residential service and $8.50 a month for businesses.

With our Caller ID, even callers who don’t leave you a voice message while you were away can be tracked. You’ll even be able to view their phone number, making returning phone calls easier than ever!

We’ve all dealt with unwanted callers. And if you sign up for our Anonymous Call Rejection today for just an additional $1.00 a month, you can block those anonymous callers before your phone ever rings. You can also see who’s beeping in with our Call Waiting ID, just $1.00 a month for residents and $1.50 a month for businesses.

Activate these services today with just one call to our Customer Service Representatives at 800-592-4781, and remember that the more you buy, the more you save! Ask us about our feature discount when you call. They will customize a plan that is perfect for your business or residential needs!

Learn more here:

Calling Number Delivery and Calling Name Delivery back to top

Caller ID is an optional service that lets you know who is calling even before you pick up the phone. Caller ID allows you to see the date, time, and phone number of most direct-dialed local calls and some long-distance calls on a special display unit. A display unit is required, which stores the number and name, as well as the date and time of the call. That way if you’re not home, or just don’t want to answer the phone, the stored numbers will permit you to return calls. This also works with answering machines or voice messaging systems…even if the caller doesn’t leave a message. These units are available from various retail vendors. Each time you make a phone call, your name and number will be automatically sent to the Caller ID subscribers in your area unless you choose to block that information. Sign up today for only $6.50 (Residence) or $8.50 (Business) a month!

Blocking Delivery of Your Number back to top

If you should ever want to “block” or prevent sending your number and name to Caller ID subscribers, you need only dial *67 or 1167 (on a rotary phone) before dialing the telephone number. Then you will hear a “stutter” tone which tells you “per-call” blocking is working. Calls blocked on a per-call basis will be displayed on the Caller ID display unit as “anonymous” or “private.” Per-call blocking is free of charge and is automatically available on everyone’s line wherever Caller ID is available. There is no need to subscribe to Caller ID to have per-call blocking. It is important to keep in mind that even if you have a non-published or non-listed number, your number will be passed along unless you choose to block on a per-call or per-line basis. We believe per-call blocking will provide you with flexibility in those situations when you do not want to have your telephone number or name delivered to Caller ID subscribers.

Per-line blocking automatically blocks a customer’s number on most calls without the need to dial *67. Calls placed from a line that subscribes to per-line blocking will be displayed on the Caller ID display unit as “anonymous” or “private.”If you have a compelling need to have per-line blocking, you can have per-line blocking at no charge by mailing a written request to our office. The request must include (1) your name, address and telephone number (as shown on your bill), (2) your signature, and (3) the following statement: “I have a compelling need for per-line blocking.” Then mail the request to: Big Bend Telephone Company, 808 N. 5th St., Alpine, Texas 79830. You need not explain your compelling need because all requests are AUTOMATICALLY granted. Or, you may obtain per-line blocking by simply completing the reply card which will be sent to you before the service is offered and dropping it in the mail. If at any time you want to cancel per-line blocking, and reinstate per-call blocking, just call the Big Bend Telephone Company business office.

Customers who subscribe to per-line blocking can un-block their name and/or number on a call-by-call basis. You can turn off per-line blocking on a specific call by dialing *82 or 1182 (on a rotary phone) before dialing the phone number. This feature turns off per-line blocking for only the call placed after *82 or 1182 is dialed, and will result in your name and/or number being received by subscribers of Caller ID. Once the call is ended, per-line blocking will be restored. If you select per-line blocking, then calls to customers who subscribe to ACR will not be completed. If you must reach that customer, you may do so by dialing *82, calling from a pay phone or cellular phone, making a credit card or operator- assisted call, or asking someone who does not have per-line blocking to place the call for you.

It is important to remember that both per-call and per-line blocking will not block your billing telephone number to Emergency 9-1-1, nor will it currently prevent your number from being transmitted on 700- 800, 888 or 900 calls. Also, calls made from a pay phone cannot be blocked. Not all services are available in all areas.

Caller ID is not available in all areas.

Anonymous Call Rejection (ACR) back to top

Anonymous Call Rejection (ACR) is a Caller ID Service that allows a subscriber to automatically reject all calls that have been marked anonymous, or blocked. It is not necessary to subscribe to Calling Number Delivery or Calling Name Delivery to subscribe to ACR, nor is a display unit necessary. With ACR, the telephone will not ring if the person calling you has blocked his or her number through per-call or per-line blocking. The caller will receive a message that the party he or she is trying to reach is not accepting calls from a blocked number. The caller will be instructed to redial without blocking the number or be asked to call the operator for assistance in completing the call. (An operator-handling charge will apply). ACR service also allows you the flexibility to turn on or off your ACR service by dialing a code, which will be provided upon subscription to ACR. Sign up today for just $1.00 a month!

*All pricing excludes taxes and other fees