Broadband Customer Service
Broadband Customer Service
Big Bend Telephone is here with solutions and answers to your questions. You may contact our Customer Service Representatives who are available from 8 a.m. to 5 p.m. Monday through Friday. Call 432-364-1000, or toll-free: 800-592-4781.
Want a New Big Bend Account?
Call Customer Service at 800-592-4781 and we’ll set you up.
For assistance with technical issues, call our 24 hour Internet Help Desk at 800-520-0092 or e-mail us at helpdesk@bigbend.net.
Broadband Help Desk Technical Support
Already have a Big Bend Account?
E-mail Access: click here to log in to your Big Bend Telephone E-mail Account
Forgot Big Bend Web Mail Password?
Call our Help Desk at 800-520-0092
Account Management: Manage your own broadband account and configure your settings to your liking.
FTP Server Access: Click here to have the ability to upload web pages and other large files.
Greymail Management: Click here to release any email caught in your spam catcher that you might need.
Mail Server Settings: The information below can be used to configure an e-mail client, such as Outlook Express, Mozilla Thunderbird, Eudora, etc.
Incoming Mail (POP3)
pop.bigbend.net
Outgoing Mail (SMTP)
smtp.bigbend.net
Servers require SMTP authentication.